Find on our site a range of jewelry in stainless steel, a material known for its strength and shine which remains constant over time. Stainless steel jewelry does not darken in contact with water or at sea. Practical tip: to check if your jewelry is stainless steel, use a magnet. If the metal is not attracted, then your jewelry is stainless steel. We attach great importance to ensuring that our jewelry accompanies you at every moment of your life without hindering you, so that you can live intensely with them. We want our jewelry to be a symbol of your freedom and to accompany you in all circumstances.
Stainless steel is a water-resistant material, which makes it suitable for sea bathing and swimming in the pool, as long as it remains occasional. To extend the life of your stainless steel jewelry, it is recommended to store them in their bags when you are not wearing them, away from humidity. If you get them wet, be sure to dry them with a dry cloth. Avoid spraying perfume on it, as the alcohol in perfume can be corrosive and cause color loss.
Stainless steel is an anti-allergenic metal because it does not release nickel, unlike other metals. This characteristic makes it a non-irritating material for the skin.
In order to preserve your little lucky charms, it is important to avoid contact with corrosive or chemical products such as nail polish remover or bleach. If your jewelry accidentally comes into contact with one of these products, rinse it carefully with clean water before wiping it with a soft cloth. When you are not wearing your jewelry, remember to store it in its individual pouch to protect it from humidity and intense heat. Depending on the condition of your jewelry, several tips can help you keep it in good condition. If your jewelry is slightly tarnished, you can gently rub its surface with a soft cloth or silk cloth. For more oxidized jewelry, clean it with clear lukewarm water using regular movements in the same direction.
We undertake to process your orders within 4 to 10 working days, normally. Delivery then takes between 48 and 72 hours. However, during holiday periods such as Christmas, Valentine's Day, Mother's Day and others, as well as during sales and promotions, an additional delay of 48 to 72 hours (working days) must be allowed. Please note that postal times may also vary during these periods. We do everything we can to ensure that you receive your order as quickly as possible.
No need to worry, a simple delay in the post or extra activity can cause a delay in the delivery of your order. However, if after 7 days of shipping your order, you still have not received anything, do not hesitate to contact us via our social networks or by using the contact page. We will do everything possible to resolve the problem as soon as possible.
If your order has not yet been shipped, it is essential that you notify us promptly of any delivery errors. Two options are available to you to contact us and correct the delivery address: Via the contact tab or via our Instagram account @garnetglowjewelry Don't forget to provide us with your order number as well as the correct full delivery address in order to so that we can correct the error as soon as possible.
At GarnetGlow, your satisfaction is our top priority. This is why we offer a satisfaction guarantee to allow you to return a purchased product without justification within 14 days following the date of purchase. However, there are certain limitations to this guarantee. The product must be new, in its original packaging and intact, and you must contact us within 14 days of your purchase. To request a refund, simply contact us by email to obtain our agreement. Then simply return the new product in its original packaging and include your tracking number in the return letter. Remember to review our returns policy before returning your product.
